FAQ

WHAT IS THE DEADLINE FOR ORDERING?

Please place orders by Friday at 9pm to receive the following week. 

WHERE DO YOU DELIVER?

We deliver in select areas in Kelowna and West Kelowna. 

WHEN DO YOU DELIVER?

Deliveries are weekly on Mondays and Tuesdays

DO I NEED TO BE HOME TO ACCEPT MY DELIVERY?

Nope! Our boxes and ice packs will keep your food cool and fresh for several hours. If you are not going to be home during your scheduled delivery, make sure to leave detailed instructions on where to leave your order.

HOW DO I RETURN THE GLASS CONTAINERS AND COOLER BAG?

Each week we will collect your previous weeks containers and bags! Just make sure to leave them outside your door in the cooler bag on your next delivery day and we will pick it up when we drop off your next weeks meals!

If you need to schedule a bag and container pickup because you are not ordering in the near future please contact us here.

DO THE MEALS CHANGE?

Yes we are happy to offer new weekly meals as well as seasonal meals and baked goods options!

HOW DOES THE SUBSCRIPTION WORK?

The subscription is

HOW CAN I CANCEL?

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CAN I SKIP A MEAL?

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WHEN IS THE WEEKLY CUTOFF TIME?

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IS THERE A MINIMUM TIME COMMITMENT?

Nope. We are very flexible. You can skip or cancel at anytime.

WHY GLASS CONTAINERS?

At Sorella Vegan Eats we believe in doing everything we can to reduce our environmental footprint. This means no single use waste will be used to store or deliver your meals. Our focus is to create a sustainable and zero waste system so you can feel good knowing you are reducing your impact on the environment. Therefore, all food items are packaged in reusable glass containers that are microwave and oven safe.

WHY PLANT-BASED?

Sorella Vegan Eats is 100% plant-based nutritious food. We want to help support animal rights and protect our environment since there is #noplanetB. What better way than through delicious and nutrient plant-based food.

ARE ALL YOUR INGREDIENTS CERTIFIED ORGANIC?

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CAN I CHOOSE MY MEALS ON THE SUBSCRIPTION PLAN?

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IS THERE A DELIVERY CHARGE?

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CAN I PICK UP?

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ARE YOU A LICENSED BUSINESS?

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WHERE DO YOU PREPARE THE FOOD?

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HOW LONG WILL MY FOOD STAY FRESH?

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IS YOUR FOOD ALLERGY FRIENDLY?

All of our meals and food offered is 100% plant-based containing no meat or animal by-products. Most of our food is gluten free but please contact us to inform us of any allergies or dietary restrictions.